CALACO — Customer app
Book a technician, post a job for quotes, track bookings and e-warranty.
Download customer app (APK)Cần Là Có · Home repairs
Home needs a hand. Meet Calaco.
Find a service, agree on the work and follow each step — from your first request to completion.
- A clear quote before work starts
- Extra work is charged only if you approve it
- Electronic warranty you can look up by code
Are you a technician? See how to join
- Quote selected
- Technician arrived
- In progress
- Payment & warranty
Extra work awaiting your approval
Replace a 2-pole breaker+180,000 VND
DeclineApprove
Verified technician profile
Electronic warranty cardCALACO-CARE-00A1B2
Get the app
Install CALACO on Android
Download the installer directly from CALACO. Customers book technicians, track jobs, pay and claim warranty; technicians take jobs, send quotes and manage earnings.
CALACO Thợ — Technician app
Take nearby jobs, send quotes, confirm agreements and track earnings.
Download technician app (APK)On first install Android may ask to allow installs from your browser: choose Allow. On iPhone, open the Zalo Mini App.
How it works
4 clear steps, from request to done
You always know which step the job is at, who is doing it and what it costs.
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Step 1
Describe the job
Pick a listed service or post a job with photos, your address and a preferred time. The CALACO AI assistant can suggest a suitable service.
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Step 2
Get quotes / book
Review technician profiles and quotes that separate labour and materials. Choose a quote and confirm the appointment.
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Step 3
Work on site, approve extras
If more work is needed, the technician sends the extra item with its cost; it is charged only after you approve it in the app. An electronic record captures what both sides confirmed.
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Step 4
Payment & warranty
Inspect and accept the work, then pay by VietQR (Pay2S) or cash. The warranty period is recorded so you can look it up by code.
Services
Common home jobs
From electrics and plumbing to air conditioning and appliances. Not sure which category fits? Post the job and describe it so suitable technicians can quote.
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Electrical
Short circuits, breakers, sockets, lights
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Water & plumbing
Leaks, blockages, showers, pumps
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Air conditioning
Cleaning and repairing AC units, fridges
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Appliances
Washing machines, water heaters, stoves
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Locks & doors
Locks, hinges, roller shutters
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Painting & waterproofing
Wall touch-ups, fixing damp and leaks
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Installation
Mounting TVs, shelves, curtains, fittings
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Something else
Post the job and describe it to get quotes
Services and coverage depend on the technicians currently active; the exact list is shown in the Mini App.
CALACO AI assistant
Not sure what you need? Describe the problem and the assistant suggests a suitable service and a reference price range.
This is guidance only. The final price is quoted by the technician and approved by you.
Coming soon
Home care plans
Scheduled maintenance plans for home appliances are being prepared. For now, you book services one job at a time.
The CALACO promise
Transparent at every step
Principles built into the booking process, so you feel confident before, during and after the repair.
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A clear quote before work starts
The service price or the technician quote, with labour and materials listed, is shown before you confirm.
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Extra work needs your approval
Any additional work is sent in the app with its cost and charged only after you agree.
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An electronic record both sides confirm
The scope of work is captured in an electronic record that you and the technician both confirm.
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Pay after the job is done
You pay once the work is complete, by VietQR (Pay2S gateway) or cash.
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Electronic warranty
The warranty period is recorded at acceptance. Look up the warranty card by code and send warranty requests in the app.
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Verified technician profiles
CALACO reviews each provider profile before it can take jobs on the platform.
Need help?
Message us in the CALACO app. Have your job or warranty code ready so we can help with the right job.
For technicians
Clear jobs, confident work
For independent technicians and teams who want transparent jobs, fair quotes for their work and one app to manage bookings.
- Receive requests that match your service area and trade
- Send quotes that separate labour and materials
- Add extra work on site for the customer to approve in the app
- An electronic record and warranty card for every job
- Record VietQR or cash payments right on the job
CALACO reviews your profile before you can take jobs. Package, fee and condition details are shown before you decide.
Learn more about CALACO
Need something fixed?
Choose an available service or describe the job. Review the provider, agree on the scope and confirm before work begins.
Are you a technician or a team?
Create an account, complete your provider profile and apply to join. Once reviewed, manage your services and jobs in one place.
Clear scope. Clear price. Clear progress.
Agree on the work beforehand, check payment details and confirm the result. Keep conversations available to both sides.
A concern? Let’s clarify it.
Customers and providers can discuss the result, request warranty support where applicable and ask support to review unresolved concerns.
FAQ
Frequently asked questions
How do I book a technician on CALACO?
Open the Zalo Mini App, pick a listed service or post a job with photos, your address and a preferred time. Then review quotes, choose a technician and confirm the appointment.
Can the cost go up while the technician is working?
If more work is needed, the technician must send the extra item with its cost in the app. It is charged only if you approve it; if you decline, it is not added to the job.
Does the CALACO AI assistant give quotes?
No. The AI assistant only suggests a suitable service and a reference price range based on your description. The final price is quoted by the technician and approved by you.
How do I pay?
After the work is complete, pay by VietQR (Pay2S gateway) or in cash to the technician. For VietQR, the status updates when the system receives the transaction confirmation; a transfer screenshot does not replace it.
How does the electronic warranty work?
At acceptance, the warranty period is recorded based on the quote or service. The electronic warranty card has a code you can look up; while it is valid, send warranty requests in the app.
Are CALACO technicians checked?
CALACO reviews each provider profile before it can take jobs. You can review the technician profile and service reviews before choosing.
Does CALACO offer home care plans?
Home care plans are being prepared and will launch later. For now, you book services one job at a time.
I am a technician. How do I join CALACO?
Create an account, complete your profile and apply to join. CALACO reviews your profile before you start taking jobs.